Bring claims assignments together from first notice to final invoice

Assignment Management brings repair, recovery, salvage, and estimate management into one platform. Assign work, track progress, and manage SLAs so your teams can keep claims moving.

Turn complex claims activity into clearer decisions and next steps

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Reduce delays caused by assignments, estimates, and updates stored in different systems

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Give claims teams one view of assignment activity to prioritise work and make informed decisions


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Share timely and secure updates with vehicle owners throughout the repair journey

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Sync CAPSĀ® and other systems to maintain consistent claim information across workflows

How Assignment Management supports claims coordination

Integrate

Incident data flows securely from your existing systems into Assignment Management.

Instruct

Send claim details to repairers, recovery providers, or salvage partners via APIs and CAPS connectivity.

Review

Review estimate details imported from connected systems to make informed claim decisions.

Monitor

Follow repair progress in real time to stay ahead of delays and manage SLAs.

Capabilities built for claims dispatch and active oversight

Real-time repair tracking


See the full repair journey at a glance with real-time status and milestones. Receive alerts when work falls behind target and easily manage SLAs so repairs stay on track for claims teams and vehicle owners.


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Dispatch & CAPS connectivity


Dispatch work to the right bodyshop, recovery service, or salvage partner using CAPS connectivity. Use Smart Locator to match work based on performance, certifications, and your unique rules.


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Estimate management


Receive and manage standardised estimates directly from Audatex and GT Motive. Easily view bodyshop estimates and apply your business logic to improve decisions and reduce manual processing.


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Claim collaboration


Centralise your claims, documents, photos, and notes in one secure place. Message repair shops directly, track progress in a live timeline, and keep vehicle owners updated with a digital repair tracker.


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Trusted by insurers across the UK & Ireland

5 of the top 10

UK insurers rely on Entegral to power claims workflows

A real-time view of repair activity helped support proactive management of repair progress and workflow performance. It also provided claims teams with greater insight across the repair network.

UK Insurance Partner

Ready to improve oversight at every stage of the assignment process?